Cash Chat Limited & Boldcashers – Frequently Asked Questions (FAQ)

1. General Information

Q1: What is Cash Chat Limited & Boldcashers?

Cash Chat Limited and Boldcashers are financial technology and social media companies headquartered in Uganda (Plot 146 Semawa Road, Ntinda) and Kenya (Floor 6, Parkview Utali Building, Nairobi). Founded in 2016, our mission is to connect and transform the world through fintech and social media, offering:

• Community banking with high-yield investments (15% annual returns on savings).
• Global wallet-to-wallet transactions.
• A social media platform that rewards content creators.
• A members-only trading platform for unlisted shares.
• A digital advertising network with earning opportunities.

Q2: How does Cash Chat work?

Cash Chat operates as a hybrid fintech-social platform where users can:

• Save & Invest in government bonds via partner institutions.
• Send & Receive Money via wallet-to-wallet transfers or mobile money (MTN, M-Pesa).
• Earn from Ads as an Ads Agent or content creator.
• Trade Unlisted Shares (600,000 available) within the community.
• Refer & Earn through the user acquisition program.

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2. Wallet & Transactions

Q3: What is the Cash Chat Wallet?

The Cash Chat Wallet is a digital wallet that allows:

• Instant peer-to-peer (P2P) transfers globally.
• Mobile money deposits/withdrawals (MTN, M-Pesa).
• Investment deposits & dividend payouts.
• Payment requests (for businesses, landlords, schools, etc.).

Q4: How do I deposit money into my Cash Chat Wallet?

You can fund your wallet via:

1. Mobile Money (MTN/M-Pesa) – Use the deposit button in the app.
2. Wallet Agents – Visit an authorized agent for cash-to-wallet reloads.
3. Earnings – From Ads, referrals, dividends, or share sales.

Q5: How do I withdraw money from my Cash Chat Wallet?

Follow these steps:

1. Open your wallet and type “Start”, then send.
2. Type “1” (for transactions) and send.
3. Type “8” to request your Wallet PIN (sent to your email).
4. Type “Start”, then “1” again.
5. Type “3” (for withdrawals).
6. Select “1” for MTN or “2” for M-Pesa.
7. Enter the recipient’s number (without country code, e.g., 256…).
8. Enter the amount and send.
9. Enter a reason (optional).
10. Paste the Wallet PIN from your email and send.
    → Funds arrive instantly.

Q6: Can I request payments from non-Cash Chat users?

Yes! You can request payments from any MTN or M-Pesa user in East Africa:

1. Open wallet, type “Start”, then send.
2. Type “1”, then send.
3. Type “3”, then send.
4. Select “1” (MTN) or “2” (M-Pesa).
5. Enter the client’s number (without +).
6. Enter the amount and send.
   → The client approves via their mobile money PIN, and you receive funds instantly (+3.5% fee).

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3. Investments & Savings

Q7: How does the 15% annual return on savings work?

Cash Chat partners with investment firms dealing in government bonds, offering:

• Minimum 15% annual returns on savings.
• Interest paid directly into your Cash Chat Wallet.
• Secure, low-risk investments (backed by government securities).

Q8: How do I invest?

1. Deposit funds into your Cash Chat Wallet.
2. Navigate to the “Investments” section.
3. Select a bond investment plan.
4. Confirm the amount and lock-in period.
   → Returns are credited annually.

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4. Ads Agents & Digital Advertising

Q9: What is the Ads Agent Program?

A network of 200,000 Ads Agents who:

• Upload & distribute ads on Cash Chat and other platforms.
• Earn 20% commission from ad revenue.
• Sell ad packages to businesses:
• 12 Months: $3,000/ad
• 4 Months: $1,000/ad
• Monthly: $300/ad

Q10: How do I become an Ads Agent?

1. Email Knox@cashchatapp.com (Head of Business).
2. Access the Back Office to upload ads.
3. Start selling ad packages to brands.

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5. Community Builders & Referral Program

Q11: How do I earn as a Community Builder?

You earn for every verified member you refer:

• Uganda: UGX 50,000 (after member pays UGX 75,000 fee).
• Kenya: KES 1,000 (after member pays KES 1,550 fee).
• Other Countries: $12 (after member pays $20 fee).

Q12: How do I join the referral program?

1. Sign up as a Community Builder via any API Link provided by a verified Member.
2. Share your referral link.
3. Earn instantly when referred members pay fees.

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6. Unlisted Shares & Trading

Q13: What are Cash Chat’s unlisted shares?

• 600,000 shares tradable only among verified members.
• Dividends paid directly to your wallet.
• Shares can only be bought using wallet balance.

Q14: How do I buy/sell shares?

1. Fund your wallet.
2. Go to the “Trading Platform” section.
3. Browse available shares and place orders.

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7. Security & Support

Q15: Is my money safe?

• Yes! Wallet transactions are secured & insured.
• Agents must buy a guarantee cover ($250 / UGX 1M / KES 25K).

Q16: What if I have issues?

• Email: Knox@cashchatapp.com (Head of Business).
• Visit: Our offices in Uganda or Kenya.

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Conclusion

Cash Chat is more than a wallet—it’s a financial ecosystem where you save, earn, invest, and transact seamlessly. Whether you’re an investor, Ads Agent, Community Builder, or trader, there’s an opportunity for you.

Join today and be part of Africa’s fintech revolution